With Connect, you can get support from all your technology providers in one place and you have the flexibility to choose exactly how you want to receive it, including:
INSTANT TEXT CHAT: Chat directly with each of your technology providers to get quick answers and resolve simple issues on your own time.
LIVE VIDEO CHAT: Immediately video chat with an experienced technician to troubleshoot and resolve your technology issues in real time. It’s like having a technician in your store, but faster and at a fraction of the cost.
LOCAL TECHNICIAN DISPATCHING: Connect members have access to Boomtown’s nationwide network of local, certified technicians who will come directly to your location and solve your issues in person.
DETAILED SUPPORT TICKETS: Stay informed with real-time updates of your active support tickets and review in-depth details of your service history.
Ditch the sticky note of 800#’s and never sit on hold again – Connect is simply a better support experience.
Get Connect today and join the support revolution!
Lastly, for the best support experience, Connect utilizes your location.