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Connect! - Live Support icon

Connect! – Live Support

  • Connect! - Live Support poster Connect! - Live Support screenshot 1 Connect! - Live Support screenshot 2 Connect! - Live Support screenshot 3 Connect! - Live Support screenshot 4 Connect! - Live Support screenshot 5 Connect! - Live Support screenshot 6 Connect! - Live Support screenshot 7 Connect! - Live Support screenshot 8 Connect! - Live Support screenshot 9 Connect! - Live Support screenshot 10 Connect! - Live Support screenshot 11 Connect! - Live Support screenshot 12 Connect! - Live Support screenshot 13 Connect! - Live Support screenshot 14

The description of Connect! - Live Support

Connect is simply the best way to get help with the technology at your business – both remotely and onsite. From point-of-sale to WiFi, software to hardware, we’ve got you covered.

With Connect, you can get support from all your technology providers in one place and you have the flexibility to choose exactly how you want to receive it, including:

INSTANT TEXT CHAT: Chat directly with each of your technology providers to get quick answers and resolve simple issues on your own time.

LIVE VIDEO CHAT: Immediately video chat with an experienced technician to troubleshoot and resolve your technology issues in real time. It’s like having a technician in your store, but faster and at a fraction of the cost.

LOCAL TECHNICIAN DISPATCHING: Connect members have access to Boomtown’s nationwide network of local, certified technicians who will come directly to your location and solve your issues in person.

DETAILED SUPPORT TICKETS: Stay informed with real-time updates of your active support tickets and review in-depth details of your service history.

Ditch the sticky note of 800#’s and never sit on hold again – Connect is simply a better support experience.

Get Connect today and join the support revolution!

Lastly, for the best support experience, Connect utilizes your location.

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Info Update

Connect! - Live Support 3.6.5 Update 2020-09-25 Added improved chat framework.Improved dark mode support.Various bug fixes and performance improvements.
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